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Last Updated: August 8, 2026

Welcome to Flatyre. This Privacy Policy explains how Flatyre ("we", "us", "our", or the "App") collects, uses, stores, and protects information when you use our mobile application and related services.

Flatyre helps users find nearby puncture, tyre repair, and tyre service shops based on their location. It also allows shop owners and service providers to create and manage their business information.

By using Flatyre, you agree to the collection and use of information as described in this Privacy Policy.

1. 📍 Location Data

Flatyre uses your device's location to help you find nearby puncture and tyre repair shops.

When you grant location permission, we may collect:

• GPS latitude and longitude

• Approximate location information

• Location-related information required to display nearby shops

• Location information used to calculate distances between you and nearby shops

Location data is primarily used to:

• Find nearby tyre and puncture repair shops

• Display shops on a map

• Calculate approximate distance from your location to shops

• Provide location-based assistance

• Improve the functionality of the application

You can deny or revoke location permission through your device settings. If location permission is unavailable, some location-based features may not function correctly.

2. 👤 Account Information

Flatyre may require users to create an account or sign in to access certain features.

Depending on how you use the application, we may collect:

• Name

• Mobile phone number

• Email address, where provided

• Login credentials or authentication information

• User account information

• Account type or role, such as customer or shop owner

• Information you voluntarily provide through your profile

We use this information to:

• Create and manage your account

• Authenticate users

• Provide application functionality

• Communicate with you regarding your account

• Provide customer and shop-owner services

• Maintain account security

We do not sell your personal information to third parties.

3. 🔧 Shop and Business Information

If you register or operate as a shop owner or service provider, Flatyre may collect and display business-related information such as:

• Shop/business name

• Shop location

• Latitude and longitude

• Contact phone number

• Email address, where provided

• Business/service information

• Services offered

• Business operating information

• Other information voluntarily provided by the shop owner

Some shop information may be displayed to Flatyre users so they can discover nearby services and contact the relevant shop.

Shop owners are responsible for ensuring that the business information they provide is accurate and that they have the necessary rights to provide such information.

4. 📡 API and Network Data

Flatyre communicates with our backend servers through APIs to provide application functionality.

Information sent to our backend may include:

• Account information

• Authentication information

• Location coordinates when required for nearby-shop functionality

• Shop information

• Search and request information

• Device/application information necessary to operate the service

• Technical information associated with API requests

We use this information to:

• Authenticate users

• Find nearby shops

• Retrieve shop information

• Process requests

• Maintain application functionality

• Detect and troubleshoot technical problems

• Improve reliability and performance

Data transmitted between the application and our backend may be protected using industry-standard encryption such as HTTPS/TLS.

5. 💾 Data Storage

Information collected through Flatyre may be stored on our backend systems or through third-party infrastructure providers used to operate the application.

Stored information may include:

• User account information

• Shop/business information

• Location-related information necessary to provide location-based functionality

• Authentication/session information

• Application and technical data

We retain information only for as long as reasonably necessary to provide our services, maintain legitimate business and security requirements, resolve disputes, enforce our agreements, and comply with applicable legal obligations.

When information is no longer required, we may delete or anonymize it in accordance with our data retention practices.

6. 🤝 Third-Party Services

Flatyre may use third-party services to provide certain application functionality.

Google Maps / Google Services

Flatyre uses Google Maps and related Google services to provide map functionality and location visualization.

Google services may process information such as location information and device/application information as required to provide their services.

Google's services are subject to Google's own privacy policies and terms.

For more information, please refer to Google's privacy documentation.

Backend and Infrastructure Services

Flatyre may also use third-party cloud, hosting, database, authentication, analytics, or infrastructure providers to operate and maintain the application.

These providers may process information on our behalf and are expected to use appropriate security measures for the services they provide.

We do not permit third-party service providers to use your personal information for purposes unrelated to providing services to Flatyre, except where required or permitted by applicable law.

7. 🔐 Data Security

We take reasonable measures to protect information handled through Flatyre.

Security measures may include:

• Encrypted network communication

• Authentication and authorization controls

• Secure backend infrastructure

• Access controls

• Protection of application credentials and secrets

• Monitoring and troubleshooting of system activity

• Limiting access to information to authorized personnel and services

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

8. Location Permissions

Flatyre may request access to your device's location.

Location permission is used specifically to provide location-based features such as finding nearby puncture and tyre repair shops.

You can control location permissions through your Android or iOS device settings.

If you disable location access, Flatyre may use limited functionality or may be unable to provide accurate nearby-shop results.

9. 🗑️ Account and Data Deletion

You may request deletion of your Flatyre account and associated personal information.

To request deletion of your account or personal data, contact us using the contact information provided below.

When we receive a valid deletion request, we will review and process the request in accordance with applicable laws and our data retention requirements.

Some information may need to be retained where required by law, for legitimate security purposes, to prevent fraud or abuse, or to resolve disputes.

If certain information has already been anonymized, aggregated, or legally required to be retained, it may not be possible to remove that information from our systems.

For deletion requests, please email:

flatyre.help@gmail.com

Please use "Account/Data Deletion Request" as the email subject.

10. Children's Privacy

Flatyre is not intended to knowingly collect personal information from children who are below the minimum age required under applicable law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage users to periodically review this Privacy Policy to understand how their information is handled.

Continued use of Flatyre after changes to this Privacy Policy may constitute acceptance of the updated policy, where permitted by applicable law.

12. Your Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your information

• Withdraw certain permissions

• Object to or restrict certain processing

• Request information about how your data is used

To exercise applicable rights, please contact us using the contact details below.

13. 📧 Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

App Name: Flatyre
Company: Flatyre
Email: flatyre.help@gmail.com
Website: flatyre.com

For account or data deletion requests, please include "Account/Data Deletion Request" in the subject line of your email.

We will review and respond to valid requests within a reasonable period and as required by applicable law.

14. Consent

By using Flatyre, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above.